Shipping & Returns

Domestic Shipping

Please allow 7-10 days for printing, packing and shipping.

We currently use United States Postal Service (USPS) to ship our products. All of your shipments are tracked and insured. We will send you tracking information via email within one (1) business day of shipment.

If your tracking says it was delivered, yet you don't see your package, we recommend checking with your neighbors to see if it was accidentally delivered somewhere nearby. You can also contact the carrier directly to verify that they no longer have the package.

For best results, please call your local United States Postal Service (USPS) Office or 1-800-ASK-USPS (1-800-275-8777). If your shipment can't be located, please email us at hello@fortdelou.com for assistance.

 

International Shipping 

Sorry, we do not offer international shipping at this time. 

 

Returns & Exchanges

We want you to be happy with your purchase, so if for some reason your order doesn't line up with your expectations, contact us with a note about your order and we'll see how we can fix it. We can either offer you a refund or have your order remade.

Please refer below if you have any issues or questions regarding your order.

• All products must be in the condition you received them. We will not do returns/exchanges for products that have been used, worn, washed or otherwise damaged.  

• Refunds generally take 5-7 days to return to the customer's account.